Documentation
User guides for the Selzee e-commerce chatbot platform.
Dashboard Overview
Summary view of chatbot activity including visitor count, AI messages, and conversation history.
Conversations
Viewing conversation details, active and inactive states, summaries, and providing feedback for chatbot training.
Managing Data Sources
How to upload and manage your chatbot's knowledge base including static data, product catalogs, and upload methods.
Agent Configuration
Configuring chatbot appearance, intelligence settings, and actions including operator handoff, cart integration, and order status.
Analytics
Understanding chatbot analytics including engagement funnels, popup performance, purchase impact, and AI conversation analysis.